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  • Writer's pictureJohnny Knatt

Still Not Convinced About Emotional Intelligence?

Some General Insights About Emotional Intelligence

Some general insights and findings from studies support the idea that Emotional Intelligence (EI) can improve teamwork, enhance communication, resolve conflicts, increase employee engagement, and boost overall productivity.


1.     Improved Teamwork:

A study published in the Journal of Applied Psychology in 2003 found that teams with high levels of EI tend to perform better in terms of cooperation and task performance.

Research from the University of Central Florida in 2013 suggested that teams with emotionally intelligent members are better at coordinating tasks, managing conflicts, and achieving their goals.

2.     Enhanced Communication:

Effective communication is a crucial aspect of EI. Studies have shown that individuals with high EI are better at active listening, understanding nonverbal cues, and conveying their thoughts and feelings effectively.

3.     Better Conflict Resolution:

A study published in the International Journal of Business and Management in 2012 found that employees with higher EI are more adept at managing interpersonal conflicts constructively, leading to more positive outcomes.

EI can help individuals remain calm and composed during conflicts, facilitating more rational and productive resolutions.

4.     Higher Employee Engagement:

Research conducted by the Hay Group (now Korn Ferry) in 2011 found a strong correlation between leaders' EI and employee engagement. Leaders with higher EI were more likely to have engaged and motivated teams.

5.     Increased Overall Productivity:

A study published in the Harvard Business Review in 1998 found that sales agents with higher levels of EI outperformed those with lower EI by an average of $29,000 in sales revenue per year.

Research conducted by TalentSmart, a leading provider of emotional intelligence assessments, has consistently shown that individuals with higher EI tend to be more productive and achieve better results.

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